At Ben Franklin, moving from a traditional, on site PBX to a hosted voice solution was a key goal for us. We compared multiple VoIP and Hosted PBX service providers and none offered the service level, cost savings and support that Paramount Communications offered. From first meeting through implementation and into production, the team at Paramount has been extremely diligent and responsive. Their expertise in building a solution that addressed our needs was evident and the service level and support we have received as a customer has been excellent.